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Athangudi Golden
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Terms of Service

Please read these terms carefully before using our website or services.

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Last updated: January 15, 2024

1. Acceptance of Terms

By accessing and using the Athangudi Golden Tiles website (athangudigoldentiles.com) and our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Services Description

Athangudi Golden Tiles provides handcrafted decorative tiles and related services including custom design, installation, restoration, and consulting. All services are subject to availability and may be modified at our discretion.

3. Orders and Pricing

All prices listed on our website are in US dollars and are subject to change without notice. Prices do not include applicable taxes, shipping, or installation costs unless explicitly stated. A formal written quote is required before any order is confirmed.

  • Custom orders require a 50% deposit upon order confirmation
  • Standard collection orders require a 25% deposit
  • Final payment is due upon delivery or completion of installation
  • We accept major credit cards, checks, and bank transfers

4. Custom Orders

Custom tile orders are made to specification and are non-refundable once production has begun. Slight variations in color, texture, and pattern are inherent to handcrafted tiles and are not considered defects. Production timelines are estimates and may vary based on complexity and demand.

5. Shipping and Delivery

We ship tiles carefully packaged throughout the continental United States. Shipping costs are calculated based on weight, destination, and order size. Estimated delivery times are provided at the time of order but are not guaranteed. Risk of loss passes to the buyer upon delivery to the carrier.

6. Returns and Exchanges

Unused, undamaged standard collection tiles may be returned within 30 days of delivery for a refund minus a 15% restocking fee. Custom orders cannot be returned. Damaged tiles must be reported within 48 hours of delivery with photographic evidence. We will replace damaged tiles at no additional cost.

7. Installation Services

Installation services are provided by our trained and certified team. All installations include a 5-year workmanship warranty. The client is responsible for ensuring the installation site is accessible and properly prepared. Additional charges may apply for site preparation, demolition of existing tiles, or other unforeseen conditions.

8. Intellectual Property

All content on this website, including text, images, logos, designs, and tile patterns, is the intellectual property of Athangudi Golden Tiles and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Athangudi Golden Tiles shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Athangudi Golden Tiles, its owner Donn Kerr, and its employees from any claims, damages, or expenses arising from your use of our website or services, or your violation of these terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Philadelphia County, Pennsylvania.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website after changes constitutes acceptance of the modified terms.

13. Contact Information

For questions regarding these Terms of Service, please contact us:

  • Email: journalist@athangudigoldentiles.com
  • Phone: 484-699-3770
  • Address: 844 Bastin Drive, Philadelphia, PA 19108
Athangudi Golden

Premium handcrafted tiles serving Philadelphia since 2012.

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  • 844 Bastin Drive
  • Philadelphia, PA 19108
  • 484-699-3770

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